Frequently Asked Questions (FAQ)

🛥️ Booking & Availability

⭐️ How do I book a yacht?

Choose the yacht you like, then contact us with:

  • preferred date
  • start time
  • number of guests
  • yacht name

We’ll confirm availability and send a secure link to reserve your date with a deposit.

For fastest booking: call or text (954) 999-7164.

⭐️ Can I book last-minute?

Yes, if the yacht and crew are available. Same-day bookings are possible but not guaranteed, especially on weekends.

⭐️ How far in advance should I book?

Weekends and holidays usually book out early. We recommend:

  • 3–4 weeks ahead for weekends/holidays
  • 1–2 weeks ahead for weekdays (when possible)

⭐️ What information do you need to confirm my booking?

To confirm your reservation we usually need:

  • charter date and time
  • guest count
  • preferred yacht
  • your name + phone number
  • deposit payment

We’ll also confirm meeting location and trip logistics.

⭐️ Is my booking confirmed once I message you?

A charter is confirmed only after:

  1. we confirm availability in writing, and
  2. your deposit is received, and
  3. you receive a confirmation message.

🛥️ Pricing & Payments

⭐️ Do I need to pay the full amount upfront?

No. A deposit secures your reservation. The remaining balance is typically due before boarding on the day of the charter (we’ll confirm the exact method and timing with your booking details).

⭐️ What payment methods do you accept?

We accept:

  • Zelle
  • Cash
  • Credit cards (may include a small processing fee)

⭐️ Why do you take a deposit?

The deposit reserves:

  • a specific yacht
  • a specific time slot
  • crew availability

Once reserved, that slot is removed from availability.

⭐️ Is the deposit refundable?

Deposits are non-refundable. Please review our Terms & Charter Policies for full details.

⭐️ Are there taxes or fees?

Pricing can vary by yacht and package. Your booking confirmation will clearly show:

  • charter rate
  • deposit amount
  • remaining balance
  • any optional add-ons you requested

No surprises.

🛥️ What’s Included

⭐️ What’s included in the standard charter price?

Most charters include:

  • the yacht for the reserved duration
  • a USCG-licensed captain
  • standard fuel for the planned route
  • basic onboard amenities (varies by yacht), commonly:
    • water and ice
    • cooler
    • basic cups/plates/napkins
    • towels (on many yachts)
    • Bluetooth sound system
    • floating mat (on many yachts)
  • standard end-of-trip cleaning

Exact inclusions vary by yacht; we’ll confirm what’s included in your booking message.

⭐️ What’s NOT included?

Common exclusions:

  • gratuity for captain/crew (customary)
  • catering/bartender/DJ services (optional)
  • premium add-ons (decorations, jet skis, slides, special water toys)
  • extra fuel if the route changes beyond the standard itinerary
  • overtime if you extend time

🛥️ Captain & Crew

⭐️ Are captains licensed?

Yes. Captains are USCG-licensed and experienced in Miami waters.

⭐️ How does captain selection work?

For legal and safety reasons, a licensed captain is required for every charter.

Before your trip (typically the day before), we’ll send you a list of available captains. You’ll contact one to confirm. Your trip must have a confirmed captain before departure.

⭐️ Who is in charge onboard?

The captain has final authority over: safety, route decisions, weather-related decisions, guest behavior onboard.

🛥️ Security / Damage Deposit

⭐️ Do you require a security deposit?

Some yachts require a refundable security deposit (commonly $300–$500).

⭐️ What is the deposit used for?

It may be used to cover:

  • damage to the yacht
  • missing items
  • excessive cleaning
  • violations of onboard rules

If no issues occur, it’s returned after the charter (timing depends on the yacht/processing method).

🛥️ Weather Policy

⭐️ Do charters run if it rains?

Yes — charters operate rain or shine. Light rain, cloudy skies, or “bad-looking weather” does not automatically cancel a trip.

⭐️ What if weather is unsafe?

If the captain determines marine conditions are unsafe to depart, the charter may be rescheduled based on availability.

⭐️ Who decides if it’s safe to go out?

The captain makes the final decision for safety and vessel operation.

🛥️ Cancellation, Rescheduling & Changes

⭐️ Can I cancel?

Please assume a strict policy:

  • Deposits are non-refundable
  • No-shows and late arrivals are non-refundable

Full details are on our Terms & Charter Policies page.

⭐️ Can I reschedule?

Rescheduling may be possible with sufficient notice and based on availability (see Terms & Charter Policies). Weather reschedules happen only if conditions are deemed unsafe by the captain.

⭐️ Can I change the guest count or yacht?

You can request changes, but changes are subject to:

  • availability
  • yacht capacity rules
  • pricing adjustments

We’ll always confirm changes in writing.

🛥️ Charter Day Logistics

⭐️ Where do we meet the yacht?

Meeting locations vary by yacht and marina. We’ll send:

  • marina address
  • arrival instructions
  • captain contact info

before your trip.

⭐️ How early should we arrive?

Please arrive 30 minutes before departure to:

  • park / check-in
  • meet your captain
  • load items
  • receive a safety briefing

⭐️ What if we arrive late?

Late arrival does not extend your end time. Your yacht may have another charter after yours.

If you’re extremely late, it may be treated as a no-show.

⭐️ How long are typical charters?

Most charters are:

  • 4 hours (most popular)
  • 6 hours
  • 8 hours

🛥️ Guest Limits & Rules

⭐️ How many guests are allowed?

Most yachts allow up to 13 passengers (typical Coast Guard limit).

If you have more than 13, contact us and we’ll recommend options.

⭐️ Are kids allowed?

Yes. Children must be supervised at all times. Safety equipment and life jackets are available.

⭐️ Are pets allowed?

Some yachts are pet-friendly. Ask us first so we can confirm with the specific vessel.

🛥️ Food, Drinks, Decorations & Music

⭐️ Can we bring our own food and drinks?

Yes, you may bring your own food and drinks.

⭐️ Any items we should avoid?

Common restrictions (varies by yacht):

  • glass items on deck
  • red wine / red drinks that stain
  • glitter/confetti
  • messy powders/sprays

When in doubt, ask us first.

⭐️ Can we decorate?

Usually yes, with basic decorations that don’t damage surfaces. Large installs or special decor setups may be an add-on.

⭐️ Can we play our own music?

Yes, all yachts have Bluetooth audio. Bring your playlist and be ready to connect.

🛥️ Routes & Experience

⭐️ Where do we usually go?

Popular Miami routes include:

  • Sandbar areas
  • Bayside skyline views
  • Celebrity homes routes
  • Downtown / Brickell views

⭐️ Can we choose the route?

You can request preferences. Final route depends on:

  • weather and marine conditions
  • time booked
  • local rules
  • captain judgment for safety

⭐️ Can we swim?

Yes, in designated safe areas approved by the captain.

🛥️ Safety & Conduct

⭐️ What safety equipment is onboard?

Typical equipment includes:

  • life jackets
  • fire extinguishers
  • first-aid kit

⭐️ Are there behavior rules?

Yes. Guests must follow crew instructions. Unsafe or illegal behavior can result in trip termination without refund.

🛥️ Gratuity

⭐️ Is tip included?

No. Gratuity is not included.

⭐️ How much should we tip?

Customary gratuity is 15–20% of the charter rate (at your discretion, based on service).

🛥️ About the Yacht

⭐️ Do yachts have bathrooms?

All yachts have at least one bathroom onboard.

⭐️ Is there shade / indoor space?

Most yachts have shaded seating and/or indoor cabin space, but it varies. Ask about the specific yacht you’re booking.

🛥️ Still Have Questions? 🛥️

If you have questions before your trip, contact us anytime:
(954) 999-7164