Good to Know
Frequently Asked Questions (FAQ)
Everything we get asked before a charter. If your question is not here, message us and we will answer in minutes.
Nothing matched that. Try a different word, or just message us.
Booking & Availability
How do I book a yacht?
Choose the yacht you like, then contact us with:
preferred date
start time
number of guests
yacht name
We’ll confirm availability and send a secure link to reserve your date with a deposit.
For fastest booking: call or text (954) 999-7164.
preferred date
start time
number of guests
yacht name
We’ll confirm availability and send a secure link to reserve your date with a deposit.
For fastest booking: call or text (954) 999-7164.
Can I book last-minute?
Yes, if the yacht and crew are available. Same-day bookings are possible but not guaranteed, especially on weekends.
How far in advance should I book?
Weekends and holidays usually book out early. We recommend:
3–4 weeks ahead for weekends/holidays
1–2 weeks ahead for weekdays (when possible)
3–4 weeks ahead for weekends/holidays
1–2 weeks ahead for weekdays (when possible)
What information do you need to confirm my booking?
To confirm your reservation we usually need:
charter date and time
guest count
preferred yacht
your name + phone number
deposit payment
We’ll also confirm meeting location and trip logistics.
charter date and time
guest count
preferred yacht
your name + phone number
deposit payment
We’ll also confirm meeting location and trip logistics.
Is my booking confirmed once I message you?
A charter is confirmed only after:
we confirm availability in writing, and
your deposit is received, and
you receive a confirmation message.
we confirm availability in writing, and
your deposit is received, and
you receive a confirmation message.
Pricing & Payments
Do I need to pay the full amount upfront?
No. A 50% deposit secures your reservation and is non-refundable. The remaining balance is typically due before boarding on the day of the charter (we’ll confirm the exact method and timing with your booking details).
What payment methods do you accept?
We accept:
Zelle
Cash
Credit cards (7% processing fee)
Zelle
Cash
Credit cards (7% processing fee)
Why do you take a deposit?
The deposit reserves:
a specific yacht
a specific time slot
crew availability
Once reserved, that slot is removed from availability.
a specific yacht
a specific time slot
crew availability
Once reserved, that slot is removed from availability.
Is the deposit refundable?
Deposits are non-refundable. Please review our Terms & Charter Policies for full details.
Are there taxes or fees?
Pricing can vary by yacht and package. Your booking confirmation will clearly show:
charter rate
deposit amount
remaining balance
any optional add-ons you requested
No surprises.
charter rate
deposit amount
remaining balance
any optional add-ons you requested
No surprises.
What’s Included
What’s included in the standard charter price?
Most charters include:
the yacht for the reserved duration
a USCG-licensed captain
standard fuel for the planned route
basic onboard amenities (varies by yacht), commonly:
water and ice
cooler
basic cups/plates/napkins
towels (on many yachts)
Bluetooth sound system
floating mat (on many yachts)
standard end-of-trip cleaning
Exact inclusions vary by yacht; we’ll confirm what’s included in your booking message.
the yacht for the reserved duration
a USCG-licensed captain
standard fuel for the planned route
basic onboard amenities (varies by yacht), commonly:
water and ice
cooler
basic cups/plates/napkins
towels (on many yachts)
Bluetooth sound system
floating mat (on many yachts)
standard end-of-trip cleaning
Exact inclusions vary by yacht; we’ll confirm what’s included in your booking message.
What’s NOT included?
Common exclusions:
gratuity for captain/crew (customary)
catering/bartender/DJ services (optional)
premium add-ons (decorations, jet skis, slides, special water toys)
extra fuel if the route changes beyond the standard itinerary
overtime if you extend time
gratuity for captain/crew (customary)
catering/bartender/DJ services (optional)
premium add-ons (decorations, jet skis, slides, special water toys)
extra fuel if the route changes beyond the standard itinerary
overtime if you extend time
Captain & Crew
Are captains licensed?
Yes. Captains are USCG-licensed and experienced in Miami waters.
How does captain selection work?
For legal and safety reasons, a licensed captain is required for every charter.
Before your trip (typically the day before), we’ll send you a list of available captains. You’ll contact one to confirm. Your trip must have a confirmed captain before departure.
Before your trip (typically the day before), we’ll send you a list of available captains. You’ll contact one to confirm. Your trip must have a confirmed captain before departure.
Who is in charge onboard?
The captain has final authority over: safety, route decisions, weather-related decisions, guest behavior onboard.
Security / Damage Deposit
Do you require a security deposit?
Some yachts require a refundable security deposit (commonly $300–$500).
What is the deposit used for?
It may be used to cover:
damage to the yacht
missing items
excessive cleaning
violations of onboard rules
If no issues occur, it’s returned after the charter (timing depends on the yacht/processing method).
damage to the yacht
missing items
excessive cleaning
violations of onboard rules
If no issues occur, it’s returned after the charter (timing depends on the yacht/processing method).
Weather Policy
Do charters run if it rains?
Yes — charters operate rain or shine. Light rain, cloudy skies, or “bad-looking weather” does not automatically cancel a trip.
What if weather is unsafe?
If the captain determines marine conditions are unsafe to depart, the charter may be rescheduled based on availability.
Who decides if it’s safe to go out?
The captain makes the final decision for safety and vessel operation.
Cancellation, Rescheduling & Changes
Can I cancel?
Please assume a strict policy:
Deposits are non-refundable
No-shows and late arrivals are non-refundable
Full details are on our Terms & Charter Policies page.
Deposits are non-refundable
No-shows and late arrivals are non-refundable
Full details are on our Terms & Charter Policies page.
Can I reschedule?
Rescheduling may be possible with sufficient notice and based on availability (see Terms & Charter Policies). Weather reschedules happen only if conditions are deemed unsafe by the captain.
Can I change the guest count or yacht?
You can request changes, but changes are subject to:
availability
yacht capacity rules
pricing adjustments
We’ll always confirm changes in writing.
availability
yacht capacity rules
pricing adjustments
We’ll always confirm changes in writing.
Charter Day Logistics
Where do we meet the yacht?
Meeting locations vary by yacht and marina. We’ll send:
marina address
arrival instructions
captain contact info
before your trip.
marina address
arrival instructions
captain contact info
before your trip.
How early should we arrive?
Please arrive 30 minutes before departure to:
park / check-in
meet your captain
load items
receive a safety briefing
park / check-in
meet your captain
load items
receive a safety briefing
What if we arrive late?
Late arrival does not extend your end time. Your yacht may have another charter after yours.
If you’re extremely late, it may be treated as a no-show.
If you’re extremely late, it may be treated as a no-show.
How long are typical charters?
Most charters are:
4 hours (most popular)
6 hours
8 hours
4 hours (most popular)
6 hours
8 hours
Guest Limits & Rules
How many guests are allowed?
Most yachts allow up to 13 passengers (typical Coast Guard limit).
If you have more than 13, contact us and we’ll recommend options.
If you have more than 13, contact us and we’ll recommend options.
Are kids allowed?
Yes. Children must be supervised at all times. Safety equipment and life jackets are available.
Are pets allowed?
Some yachts are pet-friendly. Ask us first so we can confirm with the specific vessel.
Food, Drinks, Decorations & Music
Can we bring our own food and drinks?
Yes, you may bring your own food and drinks.
Any items we should avoid?
Common restrictions (varies by yacht):
glass items on deck
red wine / red drinks that stain
glitter/confetti
messy powders/sprays
When in doubt, ask us first.
glass items on deck
red wine / red drinks that stain
glitter/confetti
messy powders/sprays
When in doubt, ask us first.
Can we decorate?
Usually yes, with basic decorations that don’t damage surfaces. Large installs or special decor setups may be an add-on.
Can we play our own music?
Yes, all yachts have Bluetooth audio. Bring your playlist and be ready to connect.
Routes & Experience
Where do we usually go?
Popular Miami routes include:
Sandbar areas
Bayside skyline views
Celebrity homes routes
Downtown / Brickell views
Sandbar areas
Bayside skyline views
Celebrity homes routes
Downtown / Brickell views
Can we choose the route?
You can request preferences. Final route depends on:
weather and marine conditions
time booked
local rules
captain judgment for safety
weather and marine conditions
time booked
local rules
captain judgment for safety
Can we swim?
Yes, in designated safe areas approved by the captain.
Safety & Conduct
What safety equipment is onboard?
Typical equipment includes:
life jackets
fire extinguishers
first-aid kit
life jackets
fire extinguishers
first-aid kit
Are there behavior rules?
Yes. Guests must follow crew instructions. Unsafe or illegal behavior can result in trip termination without refund.
Gratuity
Is tip included?
No. Gratuity is not included.
How much should we tip?
Customary gratuity is 15–20% of the charter rate (at your discretion, based on service).
About the Yacht
Do yachts have bathrooms?
All yachts have at least one bathroom onboard.
Is there shade / indoor space?
Most yachts have shaded seating and/or indoor cabin space, but it varies. Ask about the specific yacht you’re booking.
Still Have a Question?
Message us and a real person answers, usually within a few minutes, seven days a week.